![]() Step 1: Click on the Apple logo in the top-right corner. You can move your finger around enough for the sensor to capture the entire surface of your prints. To fix this, delete the registered finger(s) and re-add a new fingerprint. If the sensor only captures and registers a portion of your finger, Touch ID might fail to work on some occasions. When setting up Touch ID, it is recommended that you ensure the sensor sufficiently captures the ridges and surface of your finger. ![]() Delete and Reconfigure Touch IDĪnother reason why Touch ID isn’t working on your Mac could be because your fingerprint(s) were registered wrongly. Touch ID can only be used to unlock your Mac when you put it to sleep. Note: You cannot sign in with Touch ID after shutting down or restarting your Mac you’ll be prompted to sign in with a password. Afterward, put your Mac to sleep, turn it back on and check if Touch ID now works. Upon restart, you’ll be prompted to enter your Mac’s password to log in to your device. Step 4: Finally, release the four keys after 7 seconds and tap the power button. Your Mac will come on for a few seconds and turn back off in the process. Hold these four keys (Right Shift + Option + Control + Power Button) for about 7 seconds. Step 3: Without releasing the three keys (in step #2), tap and hold the power button. Step 2: Next, tap and hold the Shift key (on the right side of your keyboard) + Option key (on the left side of your keyboard) + Control key (on the left side of your keyboard) simultaneously. Step 1: Shut down your MacBook and wait for about 10 seconds. If you find that some of the aforementioned components of your MacBook aren’t working correctly, resetting the SMC could help restore them to normal.Īccording to the detailed research we conducted, we found that several affected users could get Touch ID working again on their Macs by resetting their SMC. The System Management Controller (SMC) is responsible for activities relating to power, fan, battery, and other hardware like the fingerprint sensor. It is a good practice to wash your hands thoroughly before you use the Touch ID to avoid your Mac fingerprint not working in again. You can also use some rubbing alcohol if there’s a lot of gunk on the surface. So, to wipe off any specs of dust or dots of water, grab a microfiber cloth and gently rub it on the fingerprint scanner. We could either pick dirt, or the sweat particles on our fingers could hamper the smooth functioning of your Touch ID. Our hands touch several surfaces throughout the day. Should the solutions not aid in enabling Touch ID on MacBook Pro or MacBook Air, take it to the experts at the Apple store. It could also be that the fingerprint reader on your Mac might be inoperative due to smaller issues such as dirt accumulation on the fingerprint scanner or external accessories. So, if your Mac Touch ID is not working, it could either be a bug in macOS that may interfere with the working of your Touch ID or your Touch ID sensor could have been damaged due to some external force. Software as well as hardware components aid in the functioning of the Touch ID sensor. ![]() Don’t worry though, as there are some simple solutions using which you can mitigate the Mac Touch ID not working issue. The App Store would also require you to enter your passcode every time you want to install an app. If you unlock your computer multiple times a day, it would be annoying if Touch ID is not working on your Mac.Įntering your password manually every single time can be a hassle, especially if you’re extra paranoid about security and have a long PIN. Though it is marveled, Touch ID does fail at times and leaves you stranded. You can use it to unlock your Apple device or pay for apps and other products. ![]() Touch ID is fast, convenient, and easy to set up on MacBooks. Although fingerprint authentication is becoming obsolete on iPhones (thanks to Face ID), Touch ID is still very much relevant on MacBooks.
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